Faqs

1. Do you offer a 24/7 emergency service?

Yes, we do. Plumus operates 24 hours a day, 7 days a week, 365 days a year (including nights, weekends, and bank holidays). If you have a boiler breakdown, burst pipe, or blocked toilet, call (347) 640-7373 and our team will respond immediately.

2. How quickly can an engineer arrive?

We offer a 1-hour callout for emergencies across North Jersey. Our local engineers are strategically located throughout the city to ensure we reach you quickly, whether you’re in North Jersey.

3. Are your engineers fully qualified and vetted?

Absolutely. All our engineers are Gas Safe Registered for any boiler or gas work. They also have over 15 years of combined experience, have completed over 3,000 jobs, and are all licensed for your safety and peace of mind.

4. What areas of North Jersey do you cover?

We cover all of Greater North Jersey, from North to South and East to West. No matter where you are in the capital, our team can provide rapid, reliable plumbing, heating, drainage, and electrical services.

5. Do you provide clear upfront pricing?

6. What services do you offer beyond plumbing?

While plumbing is a core service, we also specialise in boilers and central heating (including installations and repairs), drainage solutions (high-pressure jetting and CCTV inspections), and even electrics for domestic and commercial clients.

7. Do you handle both small repairs and major installations?

Yes. From a dripping tap or leaky sink to a full boiler installation, burst pipe repair, or central heating system overhaul, our skilled team is equipped for any size of job.

8. How can I request a callback?

You can request a callback directly from our website by clicking the “Contact Us” button and leaving your details. Alternatively, you can always call us immediately at (347) 640-7373 for urgent assistance.